Fixes

How to Get Rid of the Kindle Battery Exclamation Point

Kindle battery Exclamation point usually means that your Kindle has run out of battery completely and requires you to charge it in order for it to turn on. Using electronics to the point that you diminish all of their battery isn’t the best way to use them as we recommend that you only exhaust it to keep some in-store. However, if you have done so, we recommend the following fixes to make sure that it works properly again.

Kindle Battery Exclamation Point
Kindle Battery Exclamation Point Error

Before You Start:

  • Replace your Kindle charger with another one having the exact specifications as specified by the manufacturer.
  • Check your charging cable for any damages and verify that it’s not internally broken hence replacing your charging cable might fix your issue.
  • Check if the power outlet is working fine by plugging in a different electronic device in it.
  • Sometimes the battery is drained completely which leads to this sort of error, so make sure to charge your device for at least an hour and then turn it on.
  • If you are charging your device using a laptop then make sure that your laptop is also plugged in.
  • Sometimes the dust accumulates in the charging port, which if not cleaned regularly, creates charging issues. Try cleaning your charging port with a cotton swab and then recharge your device.
  • Some users reported that charging their device overnight and then turning it on the next day solved their problem.
  • The battery might get damaged if not charged with the recommended charger. If that’s the case, then get your device’s battery replaced by the authorized Kindle franchise.
  • Some users reported that disconnecting the battery cords from the device’s motherboard and then connecting them back again fixed their issue.

How to fix Kindle Battery Exclamation Point issue:

Solution 1: Connect Your Device To PC

Some users reported that connecting their device to a PC and then performing the specific procedure, resolved their issue. Perform these below-mentioned steps to fix this issue:

  1. Connect your device to the PC, let it charge for 10 minutes, and afterward press and hold the “Power” button.
  2. While still holding the power button, unplug the charging cable from the device and then plug it in again.
  3. Performing this procedure should resolve your issue.

Solution 2: Restart Your Device

  1. Press and hold down the “Power” button of your device until the screen goes dark and keep pressing the power button for at least 40 seconds and then release it.
  2. Now the device should restart now and check if the issue has been fixed.

Solution 3: Update Kindle’s Software

  1. Swipe down the notification bar from the top of the screen and tap on the “Settings” option.
    Kindle Settings Icon
    Kindle Settings Icon
  2. Navigate to “Device Options” and tap on it, afterward locate and select the “System Updates” option.
    Locating System Updates Option
    Locating System Updates Option
  3. In the system updates window, tap on the “Check Now” button and observe if any updates are available.
    Tap Check Now Option
    Tap Check Now Option
  4. If any latest firmware update is available, it’ll let you know and you can download and install that update on your Kindle device later.

Solution 4: Manually Update Kindle’s Software

You can manually update the operating system of your device using your computer if you don’t have internet access. Follow the instructions given below to successfully perform the system update of your device:

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  1. Firstly, navigate to this link, select the Model and Generation of your device and afterward download the “Software Update” file on your PC.
  2. Now connect the Kindle device to your PC, a notification will appear on your screen, tap on the notification prompt window and select the option “Transfer Files”.
    Selecting Transfer Files Option
    Selecting Transfer Files Option
  3. Navigate to the “This PC” folder on your computer, double-click on the “Kindle Tablet” drive, and afterward open the “Internal Storage” drive.
    Accessing Internal Storage Drive
    Accessing Internal Storage Drive
  4. Copy the latest downloaded software update file from your PC to the “Internal Storage” drive of your Kindle device.
  5. When the file is copied to your Kindle device, disconnect the device from the computer.
  6. On the Kindle’s main menu, swipe down the notification bar from the top of the screen and tap on the “Settings” icon.
    Kindle Settings Icon
    Kindle Settings Icon
  7. Navigate to “Device Options” and tap on it, afterward locate and select the “System Updates” option.
    Locating System Updates Option
    Locating System Updates Option
  8. In the system updates window, tap on the “Check Now” button, and the update will be installed afterward on your device.
    Tap Check Now Option
    Tap Check Now Option

Solution 5: Calibrate Your Device’s Battery Manually

The operating system of your device continuously monitors the battery level and hence generates a warning if it gets low. However, due to some bug in the operating system, this automated system gets corrupted which leads to generating false warnings related to battery level. To fix this issue, battery calibration is required. Follow the instructions given below to calibrate your device’s battery:

  1. Firstly, charge your device for “8 hours” straight and then unplug the charger to prevent the device from overcharging.
  2. Now, switch off your tablet and charge it again for a further 1 hour as this procedure helps in calibrating the battery and removes any software-related bugs in the device.
  3. Remove the charger, turn “ON” your device and verify if the device’s battery is performing normally as it should.
  4. Switch “OFF” your tablet again, charge it for an additional 1 hour and afterward unplug the charger.
  5. Finally, power on your device and use it normally to see if the problem has been fixed.

Solution 6: Calibrate Your Device’s Battery Automatically

Sometimes turning on your device after a long period of time requires battery calibration as it improves the battery performance and also helps in keeping the battery reading accurately. Follow the below-mentioned procedure to perform the calibration of your device’s battery:

  1. Navigate to Play Store, type “Battery Calibration” in the search section, tap on the “Battery Calibration” application and select the “Install” option.
    Install Battery Calibration App to fix Kindle Battery Exclamation Point
    Install Battery Calibration App
  2. When the app has been successfully installed on your device, launch the application, and then follow the on-screen instructions to calibrate your device’s battery automatically.

Solution 7: Reset Kindle Device

Consider performing a factory reset to your device. Follow the instructions given below to successfully perform a factory reset procedure:

Method 1: Perform Reset Through Device Settings

  1. Swipe down the notification bar from the top of the screen, a menu will appear in front of you, tap on the “Settings” icon.
    Kindle Settings Icon
    Kindle Settings Icon
  2. In the Settings window, locate and select the “Device Options”.
    Choose Device Options
    Choose Device Options
  3. Scroll down the list and select the option “Reset to Factory Defaults” located at the bottom of the list.
    Reset to Factory Defaults to fix Kindle Battery Exclamation Point
    Reset to Factory Defaults
  4. A warning prompt window will appear in front of you with the message stating that all your data will be wiped off, select the “Reset” option.
  5. Now your device will restart and it’ll take several minutes to complete the reset procedure.
  6. Check if this fixes the Kindle Battery Exclamation Point issue.

Method 2: Perform Reset Through Device Recovery Mode

  1. Power “OFF” your Kindle Fire device by pressing and holding the Power button until it turns off completely.
  2. Now press and hold the “Volume Up + Power” button simultaneously until the system recovery screen appears in front of you.
  3. Use the “Volume Down” key to navigate through the options menu, select the option “Wipe Data / Factory Reset” and press the “Power” button.
    Select the Wipe Data / Factory Reset Option
    Select the Wipe Data / Factory Reset Option
  4. A warning screen will appear in front of you, select the option “Yes – delete all user data” and press the “Power” button.
    Select user data option to fix Kindle Battery Exclamation Point
    Select user data option
  5. Check to see if after doing so, the Kindle Battery Exclamation Point goes away.

Workaround:

Some users suggested that use a high-quality wall-wart charger, then charging the Kindle overnight and afterward setting the charging voltage with the wall mart charger. Performing these steps resolved the Kindle Battery Exclamation Point issue of most of the users. Even after charging the Kindle overnight does not fix the issue, then check all cables with a different charger and if the issue is still occurring then the USB port on the Kindle must be defective.

If you still can’t figure out how to fix this issue, Contact Us for further troubleshooting.

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