Fixes

Google Play Services Keeps Stopping? Here is how to Fix it

The Google Play Services Keeps Stopping issue has plagued users for a long time and it prevents them from being able to access the PlayStore or use certain applications. This is mostly related to corrupted cache or other issues and in this article, we have listed the solutions, workarounds and fixes that you can deploy to fix the issue completely.

Google Play Services Keeps Stopping
Google Play Services Keeps Stopping

Before You Start:

  • When your internet connection is faulty, you may encounter this error, that can arise due to a fault in the router or an issue with your internet service provider’s server. To resolve this, restart your router, and if the issue continues then contact your internet service provider’s helpline.
  • Some users suggested switching to mobile data and making sure that the signal strength is within normal range.
  • Many users suggested that freeing up storage space on your device can help resolve this issue.
  • Some users reported that closing the unnecessary apps from your device can fix this issue.
  • Some users suggested that enabling the Download Manager from the device’s Settings option can fix this issue.

Fixing the Google Play Services Keeps Stopping Completely:

Solution 1: Restart the device

  1. Initially, press and hold down the “Power” button of your device, until a menu appears on your screen, tap on the “Restart” option.
    Selecting Apps Option
    Selecting Apps Option
  2. Again, tap to confirm your selection and then wait for your device to restart completely after that, launch the PlayStore application.

Solution 2: Update Google Play Services

As this application is not available on the Play store, therefore follow the below-mentioned procedure to update it manually:

  1. Navigate to the Google search bar from your home screen, type “Google Play Services” and then select it from the search results.
    Typing in Google Play Services to fix Google Play Services Keeps Stopping
    Typing in Google Play Services
  2. Google Play Services will open in PlayStore and if the Update button is available then tap on it to download the latest available update on your device.

Solution 3: Update all Apps

Many users face this error when they have turned “OFF” the automatic update feature on their device, updating the application to the latest available update can fix this issue therefore follow the instructions given below to update all apps on your device:

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  1. Launch the “Google PlayStore” app from your device’s Home Screen / App Menu, tap on the “Profile Icon” located in the top-right section, and then select the “Manage apps and device” option from the list.
    Accessing Manage Apps to fix Google Play Services Keeps Stopping issue
    Accessing Manage Apps Option
  2. In the manage apps and device section, tap on the “Update All” option and then wait for your device to download and install all the latest app updates on your device.
    Tapping On Update All Option to rectify Google Play Services Keeps Stopping issue.
    Tapping On Update All Option
  3. Check to see if the Google Play Services Keeps Stopping issue is now fixed.

Solution 4: Uninstall Google Play Services Updates

Sometimes specific apps start behaving abnormally when they are updated to the latest update due to an unknown bug or glitch hence uninstalling the latest update can help resolve this issue therefore follow the instructions given below to fix this error:

  1. Firstly, open the App Drawer on your device, locate the “Settings” icon from the list, and tap on it.
    Accessing Settings Option
    Accessing Settings Option
  2. Find the “Apps” option from the list, tap on it and afterward select the “Manage Apps / See All Apps” option.
    Selecting Apps Option
    Selecting Apps Option
  3. In the search bar, type “Google Play Services” and when the app appears, tap on it.
    Typing Google Play Services
    Typing Google Play Services
  4. In the App Info section, select the “Uninstall Updates” option located at the bottom and when the updates have been successfully uninstalled, restart your device.
    Selecting Uninstall Updates Option to clear the Google Play Services Keeps Stopping issue.
    Selecting Uninstall Updates Option
  5. Verify if this fixes the “Google Play Services Keeps Stopping” issue.

Solution 5: Uninstall Android System WebView Updates

  1. Initially, open the App Drawer on your device, select the “Settings” icon from the list, then find the “Apps” option, tap on it and afterwards select the “Manage Apps / See All Apps” option.
    Accessing Manage Apps Option to fix Google Play Services Keeps Stopping issue
    Accessing Manage Apps Option
  2. In the search bar, type “Android System WebView” and when the app appears, tap on it.
    Typing Android System WebView
    Typing Android System WebView
  3. In the App Info section, select the “Uninstall Updates” option located at the bottom and when the updates have been successfully uninstalled, restart your device.
    Tapping On Uninstall Updates Option to clear Google Play Services Keeps Stopping issue.
    Tapping On Uninstall Updates Option
  4. Check to see if this has fixed the issue.

Solution 6: Uninstall Chrome Updates

  1. Firstly, access the “Settings” icon from the App Drawer, then locate the “Apps” option, tap on it and afterward select the “Manage Apps / See All Apps” option.
    Accessing Manage Apps Option
    Accessing Manage Apps Option
  2. In the search bar, type “Chrome” and when the app appears in front of you, tap on it.
    Typing In Chrome
    Typing In Chrome
  3. In the App Info section, select the “Uninstall Updates” option located at the bottom and when the updates have been successfully uninstalled, reboot your device.
    Selecting Uninstall Updates Option to clear the Google Play Services Keeps Stopping issue.
    Selecting Uninstall Updates Option
  4. Verify if this has fixed the issue.

Solution 7: Clear Google Play Services Cache

If the problem continues, consider erasing the application’s cache memory hence follow the steps outlined below to successfully clear cache memory.

  1. Firstly, open your device’s App Drawer and select the “Settings” icon from the list.
    Accessing Settings Option
    Accessing Settings Option
  2. Choose the “Apps” option from the list, and then select the “Manage Apps / See All Apps” option.
    Accessing Manage Apps Option
    Accessing Manage Apps Option
  3. Type “Google Play Services” into the search field, and when the app appears, select it.
    Typing Google Play Services
    Typing Google Play Services
  4. Select the “Clear Data” option located at the bottom, afterward, tap on the “Clear Cache” option, and when the cache memory has been successfully removed, restart your device afterward.
    Tapping On Clear Data Option to fix Google Play Services Keeps Stopping issue
    Tapping On Clear Data Option
  5. Check if the Google Play Services Keeps Stopping issue is now fixed.

Solution 8: Clear Google PlayStore Cache

  1. Initially, open your device’s App Drawer, choose the “Settings” icon from the list, then select the “Apps” option, and afterwards select the “Manage Apps / See All Apps” option.
    Accessing Manage Apps Option
    Accessing Manage Apps Option
  2. Type “Google PlayStore” into the search field, and then select it.
    Typing In Google PlayStore
    Typing In Google PlayStore
  3. Select the “Clear Data” option located at the bottom, afterward, tap on the “Clear Cache” option, and when the cache memory has been successfully removed, restart your device afterward.
    Tapping On Clear Data Option to fix Google Play Services Keeps Stopping issue
    Tapping On Clear Data Option
  4. Check if this has fixed the Google Play Services Keeps Stopping issue.

Solution 9: Enable App Permissions

Many android applications require access to the device’s storage, call logs, microphone, contacts, SMS, media files, location, camera, etc. to function accurately and if certain permissions are not granted then similar errors can arise therefore follow the instructions given below to enable all app permissions:

  1. Firstly, open the App Drawer on your device and select the “Settings” option from the list.
    Accessing Settings Option
    Accessing Settings Option
  2. Locate the “Apps” option from the list, tap on it and afterward choose the “Manage Apps / See All Apps” option.
    Accessing Manage Apps Option
    Accessing Manage Apps Option
  3. In the search bar, type “Google Play Services” and select it from the search results.
    Typing Google Play Services
    Typing Google Play Services
  4. In the App Info section, choose the “App Permissions” option, select each permission individually and then tap on the “Allow” option.
    Selecting App Permissions Option to fix Google Play Services Keeps Stopping issue
    Selecting App Permissions Option
  5. Finally, after granting access to all permissions, check if the issue is resolved.

Solution 10: Re-enable Google Play Services

  1. Firstly, open the App Drawer on your device, select the “Settings” option from the list, type “Device admin apps” in the search bar, and tap on it.
    Accessing Device Admin Apps
    Accessing Device Admin Apps
  2. Select the “Find My Device” option from the list and then tap on the “Deactivate this device admin app” option.
    Selecting Find My Device
    Selecting Find My Device Option
  3. Now, navigate to the device’s “Settings” option, select the “Apps” option from the list, afterwards choose the “Manage Apps / See All Apps” option, in the search bar, type “Google Play Services” and select it from the search results.
    Accessing Manage Apps Option to clear the Google Play Services Keeps Stopping issue.
    Accessing Manage Apps Option
  4. In the App Info section, select the “Disable” option and afterward tap on the “Disable App” button.
  5. Finally, launch the “PlayStore” application, tap on the “Turn On” prompt button and afterwards reboot your device for the changes to take effect.
  6. Check to see if this has fixed the Google Play Services Keeps Stopping issue.

Solution 11: Sync device date and time

Some users have set their device’s date and time manually that can interfere with Google’s online servers and can generate this error. Therefore, it is recommended to set your device’s date and time to an automatic setting to let it update automatically hence follow the instructions given below to apply this setting to your device:

  1. Firstly, navigate to the “Settings” option of your device from the App Menu, select the “Additional Settings” option, and afterwards locate the “Date and Time” option and tap on it.
    Selecting Date and Time
    Selecting Date and Time
  2. Enable the “Set Time Automatically” or “Use Network Provided Time” option, afterward reboot your device.
    Enabling The Time Option
    Enabling The Time Option
  3. Verify if this fixes the Google Play Services Keeps Stopping issue.

Solution 12: Reset App Preferences

Many users suggested resetting the app preferences as it erases all the saved settings/configurations of the apps and can fix this issue hence follow the steps indexed below to perform this procedure:

  1. Firstly, navigate to the “Settings” option of your device from the App Menu, afterwards locate the “Apps” option from the list, and then select the “Manage Apps / See All Apps” option.
    Accessing Manage Apps Option
    Accessing Manage Apps Option
  2. Tap on the “Options” icon located at the top right section and afterward select the “Reset App Preferences” option from the list.
    Selecting Reset App Preferences to fix Google Play Services Keeps Stopping issue
    Selecting Reset App Preferences
  3. Tap on the “Reset apps” button to confirm your selection.
    Tapping On Reset Apps Button
    Tapping On Reset Apps Button

Solution 13: Switch Google Account

  1. Initially, create a backup of your current Google account data by accessing the “Settings” option of your device, and afterwards, choose the option “Google” from the list.
    Selecting Google
    Selecting Google
  2. Now in the Google Settings window, select the “Backup” option, afterward enable the “Backup by Google One” toggle, and then tap on the “Back up Now” button.
    Enabling The Back Up Button
    Enabling The Back-Up Button
  3. All your device’s data and saved settings will now be backed up on Google Drive and when the backup process is complete, again navigate to the “Settings” option.
    Accessing Settings Option
    Accessing Settings Option
  4. Select the “Accounts & Sync” option from the list and then tap on the “Google” icon located at the bottom.
    Selecting Accounts & Sync Option
    Selecting Accounts & Sync Option
  5. In the next window, all your Google accounts will appear in front of you, simply select the one that you want to remove, afterward tap on the “More” option located at the bottom and choose the “Remove Account” option.
    Selecting Remove Account Option
    Selecting Remove Account Option
  6. When the Google Account is successfully removed, again navigate to the “Accounts & Sync” option from the device’s “Settings” section, tap on the “Add Account” option, select the Google account and then enter your new Google account credentials.
    Selecting Add Account Option
    Selecting Add Account Option
  7. Check if this fixes the Google Play Services Keeps Stopping issue.

Solution 14: Update Device’s Operating System

Many issues that arise in android applications can be addressed by simply updating the Android operating system hence follow the guide given below to update your device’s operating system:

  1. Firstly, access the “Settings” option of your device and then tap on the “About Phone” option.
    Selecting About Phone Option
    Selecting About Phone Option
  2. In the About Phone section, select the option “MIUI Version” and then tap on the “Check for Updates” button. (The option may vary depending upon your device and android version).
    Checking For Updates
    Checking For Updates
  3. Now the device will check for the latest firmware update and if any latest update is available, tap on the “Download Now” button and afterward select the “Install Now” option.
  4. The device will restart to install the latest software update and once it’s done, check if the Google Play Services Keeps Stopping error has been addressed.

Solution 15: Install Third-Party Android Package

Many users recommended that installing the Google Play Services from third-party APK websites fixed their issue as sometimes the default applications malfunction due to glitches in the customized user interface and operating system. Therefore follow the guide given below to successfully install applications from third-party APK websites.

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  1. First of all, access the “Settings” option of your device, locate the “Privacy Protection“ option from the list, and tap on it.
    Accessing Privacy Protection Option
    Accessing Privacy Protection Option
  2. In the Privacy Protection section, tap on the “Special Permissions” option and then select the “Install unknown apps” option.
    Selecting Unknown Apps Option
    Selecting Unknown Apps Option
  3. Locate the “Google Play Services” app from the list, then toggle the “Allow from this source” button, a warning prompt message will appear in front of your screen, tap on the “Accept” button.
    Enabling The Option
    Enabling The Option
  4. After granting permission to install apps from other sources, navigate to this link to download Google Play Services and then access this website to download Google Play Store on your device.
  5. Install both applications on your device through File Manager and verify if the issue is resolved.

Solution 16: Check Play Protect Certification Status

Google frequently scans the installed apps on devices to check for bugs and malware that can harm the device and create security risks. The devices that are play protect certified have passed the Android compatibility testing therefore follow the procedure given below to check the Play Protect Certification status of your device:

  1. Firstly, launch the “Google PlayStore” app from your device’s Home Screen, select the “Profile Icon” located in the top-right section, and then choose the “Play Protect” option from the list.
    Accessing Play Protect Option
    Accessing Play Protect Option
  2. In the Play Protect section, you’ll get to know if your device is Play Protect Certified and if any anomaly is detected, you’ll be notified in that section.
    Google Play Protect Section
    Google Play Protect Section
  3. Check if the Google Play Services Keeps Stopping issue is fixed.

Solution 17: Reset your device

If none of the preceding fixes works for you then consider performing a factory reset to your device hence follow the instructions outlined below to successfully perform a factory reset procedure:

NOTE: Make sure to create a backup of all your data to another device before proceeding to the factory reset procedure.

  1. Initially, access the “Settings” option of your device and then tap on the “About Phone” option.
    Selecting About Phone Option
    Selecting About Phone Option
  2. Locate the “Factory Reset” option, select it and afterward tap on the “Erase All Data” option located at the bottom.
    Erasing All Data to fix Google Play Services Keeps Stopping
    Erasing All Data
  3. You’ll need to enter your device’s security PIN/Password to allow the device to proceed to the factory reset procedure.

Solution 18: Reset the device using Recovery Mode

  1. Firstly, press and hold down the “Power” button of your device, until a menu appears on your screen, tap on the “Power Off” option.
    Selecting Power Off Option
    Selecting Power Off Option
  2. Now press and hold the “Volume Up + Power” button simultaneously until the system recovery menu appears in front of you, then use the “Volume Down” key to navigate through the options menu, select the option “Wipe Data” and press the “Power” button.
    Selecting Wipe Data Option
    Selecting Wipe Data Option
  3. Wipe data screen will appear in front of you, select the option “Wipe all data” and press the “Power” button to confirm your selection.
    Wiping All Data
    Wiping All Data

If you are still unable to resolve the problem, please Contact Us for further assistance.

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