Fix: Error 3835 on Smores.TV and Engageme.TV [Complete Guide]

Smores.TV which has recently been absorbed by Hideout.TV is a popular video streaming platform that enables people to earn while watching awesome videos, however, we have recently come to know about the error 3835 while watching on Smores.TV and Engageme.TV and we have set out to fix it using some basic troubleshooting techniques.

Error 3835 HideOut
Error 3835 HideOut

Before You Start:

The most common reason that viewers are unable to access is that they are located outside of an allowed country. Currently, viewers of the countries indexed below are allowed to access hence make sure that you are living in these countries if you want to access

  • United States
  • Canada
  • Australia
  • United Kingdom
  • New Zealand
  • Germany
  • Denmark
  • Norway
  • Ireland
  • Sweden
  • Netherlands

Therefore, if you are not located in one of these countries, you’ll be unable to access at this time.

Fixing the error 3835:

Solution 1: Disable VPN and Proxy


  1. Press “Ctrl+ Shift+ Esc” keys simultaneously on the keyboard to open “Task Manager”.
  2. Under the “Processes” section, select all the entries associated with your VPN, one by one, and click on “End Task”.
    Ending tasks to resolve error 3835
    Ending VPN Tasks


  1. Press “Windows +R” keys simultaneously on the keyboard to open the run box and search for “Control Panel”.
    Typing in Control Panel
    Typing in Control Panel
  2. Now navigate to the “Network and Internet” option and click on the “Internet Options”.
    Choose Internet Options to fix error 3835
    Internet Options
  3. Proceed to the “Connections” tab and click on “LAN settings”.
    Select LAN settings
    Select LAN settings
  4. Uncheck the box parallel to the “Use a Proxy server for your LAN” option and then hit OK” button.
    Disable the proxy servers
    Disable the proxy servers
  5. After propagating these settings, check whether the error 3835 is resolved.

Solution 2: Disable hardware acceleration

  1. Click on the “Three-dot” icon located at the top right corner of Google Chrome’s window and select “Settings”.
    Open Browser Settings
    Open Browser Settings
  2. In the search bar, located a the top of the screen, type “Hardware acceleration” and disable the toggle button parallel to “Use hardware acceleration while available” option to disable it.
    Disable hardware acceleration
    Disable hardware acceleration
  3. After propagating the changes, click on the “Relaunch” button to relaunch your browser and check whether the error 3835 is resolved.

Solution 3: Monitor the hardware is accessible and will work ordinarily on most gadgets. However, a few gadgets may have a unique build and may not be generally utilized. Subsequently, these interesting gadgets might be causing a contention with the platform. Try viewing on an alternate machine or gadget and check whether the error 3835 engageme is resolved.

Solution 4: Check if You are Banned Accidently

It might be possible that your account may have been banned accidently due to a suspected fraudulent activity and other non-compliant viewing behavior. If you’re confident that your account is banned temporarily then you must click on the Submit a Request button located at the top right corner of the’s official website and submit a query there regarding error 3835 smores.

Submit a request to fix error 3835
Submit a Request


If you’re still unable to get this error then it is better to consult support and wait patiently until their team gets in touch with you. As soon as their official gets back to you explain this issue to him/her and most probably they would address your query in a professional manner and would suggest you some possible workarounds if you encounter this issue in future too.

Hopefully, the error might have gone by now but if you need further assistance, contact here.

Alan Adams

Alan is a hardcore tech enthusiast that lives and breathes tech. When he is not indulged in playing the latest video games, he helps users with technical problems that they might run into. Alan is a Computer Science Graduate with a Masters in Data Science.
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