How TOs

Remove Top results Virus from your Mac [Complete Guide]

Top Results is an adware program that is responsible for displaying advertisements into Google’s search results or in between the content you’re viewing on Google. This application infiltrates into the system without permission and removing it from the system remains a big concern for the Mac users until now. Several users find it difficult to remove top results from mac therefore, in this article, we have explained a detailed procedure that will help you to get rid of advertisements on your screen.

remove top results from mac
Top Results Mac

How to remove the Top Results Adware from Mac?

Step 1: Remove faulty profiles from your MAC

  1. Click on the “Apple” logo at the top-left of the screen and select “System Preferences”.
    Click on system preferences
    Choose System Preferences
  2. From this window, locate and click on the “Users and Groups” option.
  3. From the left pane, locate and select any profile that you haven’t created by yourself and click on the “Lock” icon at the bottom-left corner of the screen.
  4. Now click on the “-” (minus) icon, located under the “Login Options” section, at the left pane of the window.
    users and groups window
    Users and Groups Window
  5. Now click on “Delete User” to delete that profile permanently.

Step 2: Remove Top Results from your system

  1. Click on the “Go” option located at the top left corner of the window and select “Utilities”.
    Choose utilities to remove top results from mac
    Choosing Utilities
  2. Now locate and select the “Activity Monitor” icon.
    Click on Activity Monitor window
    Activity Monitor Window
  3. In the Active monitor window, locate and select the activity that is associated with “Top results” and then click “Quit Process”.
  4. Now click on the “Go” option at the top menu of the window and select “Applications”.
    Choose applications to remove top results from mac
    Choosing Applications
  5. From the right pane, locate and right-click on any malicious application that is associated with “Top results” and select “Move to Trash”.
  6. Right-click on the “Trash” icon from the dock and select “Empty Trash”.
    Empty Trash
    Empty Trash
  7. Now from the desktop, click on the “Go” option at the top menu bar of the window and select “Go to Folder”.
  8. Now navigate to the following paths one by one and look for any suspicious file that might be injecting top results in your MAC.
    /Library/LaunchAgents
    ~/Library/LaunchAgents
    /Library/Application Support
    /Library/LaunchDaemons
    Navigate to folder to remove top results from mac
    Navigating to Folder
  9. If you find a file suspicious file delete it. For your ease some of the files associated with Top Results are mentioned below, hence if you find any of them get rid of it:
    com.Top Results.plist
    com.adobe.fpsaud.plist 
    installmac.AppRemoval.plist
    myppes.download.plist
    mykotlerino.ltvbit.plist
    com.myppes.net-preferences.plist
  10. Now click on the “Apple” logo at the top-left corner of the screen and select “System Preferences”.
    Select system preferences to remove top results from mac
    Choose System Preferences
  11. Locate and click on the “Users and Groups” option and click on the “Login Items” tab from the right side of the window.
  12. Here you will see a list of items that launch when the Mac is started. If you see any suspicious item that might be associated with “Top Results”, select it and click on the “-” (minus) icon located under the “Login Options” section, at the left pane of the window, to remove that item from the list.
    Get rid of login items to remove top results from mac
    Removing Login Items

Step 3: Remove App from your browser

For Safari Users:
  1. Launch Safari and navigate to its “Menu”.
  2. Now Click on “Extensions” and look for unknown extensions that may be related to Top Results App.
    Look for extensions
    Checking Extensions
  3. Click on the “Uninstall” button to get rid of that extension.
    Uninstall extensions
    Uninstalling the extension
For Google Chrome Users:
  1. Locate and click on the “Three-dot” icon located at the top-right corner of the browser’s window and select “More Tools”.
    Click on More tools
    Choosing More Tools
  2. Now navigate to the “Extensions” option.
    Choose extensions to remove top results from mac
    Choose Extensions
  3. Locate the extension that is related to the “Top Results App” and click on the Remove” button to delete them permanently.
    Remove extensions
    Removing Extensions
For Mozilla Firefox Users:
  1. Locate and click on the “Menu” icon located at the top-right corner of the browser’s window and select “Add-ons”.
    Click on Add-ons
    Choosing Add-ons
  2. From the left pane, select “Extensions”.
  3. Locate the extension that is related to “Top Results App”, click on the Three dots” icon parallel to the extension and select “Remove” to delete them permanently.
    Remove extensions to remove top results from mac
    Removing Top Results

Step 4: Reset browser’s search and homepage settings

For Safari Users:
  1. Click on “Safari” located at the top left corner of the window.
  2. Now choose “Reset Safari” and click on the “Reset” button.
    Reset Safari
    Resetting Safari
For Google Chrome Users:
  1. Locate and click on the “Three-dot” icon located at the top-right corner of the browser’s window and select “Settings”.
    Open Settings
    Open Settings
  2. Scroll to the bottom and click on the Advanced” button to open the Advanced tab.
    Choose advanced tab to remove top results from mac
    Choose Advanced Tab
  3. Now scroll down to the “Reset and clean up” section and select “Restore settings to their original defaults”.
    Restore settings to remove top results from mac
    Restoring settings to their original defaults
  4. Click on the “Reset settings” button to reset your browser to default settings to remove top results from mac.
    Reset Settings
    Resetting settings
For Mozilla Firefox Users:
  1. Locate and click on the “Menu” icon located at the top-right corner of the browser’s window and select “Help”.
    Click on Help option
    Choose Help Option
  2. Now navigate to “Troubleshoot information” and click on the “Refresh Firefox” button.
    Refresh firefox
    Refreshing Firefox

Step 5: Use Malwarebytes to remove Top Results

  1. Launch Safari and download Malwarebytes on your MAC.
  2. Now double-click on the downloaded set-up file and follow the on-screen instructions to install it.
  3. When the tool is installed completely, click on the “Scan” button and wait while it scans your computer.
    Scan for virus to remove top results from mac
    Scanning for virus
  4. After the completion of the scan, some threats will be displayed on the screen. Check the boxes parallel to each threat and select “Confirm”.
  5. Now click on the “Restart” button and check whether we’ve succeeded to remove top results from mac.

If you are still unable to fix this issue, you can contact us for any further assistance.

Alan Adams

Alan is a hardcore tech enthusiast that lives and breathes tech. When he is not indulged in playing the latest video games, he helps users with technical problems that they might run into. Alan is a Computer Science Graduate with a Masters in Data Science.
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