Fixes

Fix: The Remote Device won’t accept the Connection [Fixed Completely]

Windows is one of the most popular operating systems but recently, a lot of people have been getting the “the remote device or resource won’t accept connection‘ error while troubleshooting their internet connection issues using the automatic Windows troubleshooter. You can follow this guide to fix this issue completely by implementing the mentioned solutions.

the remote device won't accept connection
the remote device won’t accept connection

What Causes the ‘the remote device won’t accept the connection’ error?

After carefully analyzing the repair strategies used to fix this issue, we have concluded that the following are some of the most common reasons that this error message occurs.

  • Firewall: In some cases, it is possible that the Firewall installed on your computer might be preventing some functions from working properly due to which the remote device won’t accept connection. It is best that you lower the Firewall restrictions or temporarily turn it off completely.
  • Proxy Settings: If you haven’t properly configured your Proxy settings the remote device won’t accept connection due to certain incompatibilities with some configurations. It is best that you reconfigure these settings using the guide below to fix this issue.
  • Internet Explorer Configurations: Also, if your internet explorer settings are configured incorrectly, the error message can be triggered. By default, the computer uses the internet explorer browser to collect system information and if it isn’t set properly, the error can be triggered.
  • Remote Group Policy: Make sure that you follow the guide below to set your Remote group Policy configurations properly because if they aren’t properly configured, the remote device won’t accept connection error will be seen on the screen.
  • Gateway IP Address: Sometimes you may have to reset your Gateway IP address in order for your remote connection to work properly. If it has been glitched out or bugged, it can be reset with a simple command to fix the remote device won’t accept connection issue.
  • IPV6: If you are using IPV6 on your computer, you might get this error due to an IP allocation issue. It is best that you temporarily turn over to IPV4 and check if that fixes the issue on your computer.

Now that you are familiar with the reasons due to which this error message occurs, we will move on towards implementing fixes.

Fixing the ‘The Remote Device won’t accept the connection’ Error on Windows:

Solution 1:  Disable Firewall

Windows Defender Firewall:

  1. Press “Win + R” keys on the keyboard to open the run box and search for “Control panel”.
    Open Control panel to fix the remote device won't accept the connection issue
    Open Control panel
  2. Select “Large icons” from the “View by” drop-down menu located at the top-right corner of the screen and select “Windows Defender Firewall”.
    Windows Defender Firewall
    Choose Windows Defender Firewall
  3. On the left side of the window, select Turn Windows Defender Firewall on or off” from the list of options.
    Turn Windows Defender Firewall on or off
    Turn Windows defender firewall on or off
  4. Now check the box parallel to “Turn off Windows Defender Firewall” under both “Private network settings” and “Public network settings” sections.
    Turn off Windows Defender Firewall to fix the remote device won't accept the connection issue
    Turn off Windows defender firewall

Third-party Antivirus Software:

  1. Click on the “^” button located at the bottom right of the taskbar and then right-click on the Avast icon.
  2. Hover over the “Avast Shield Control” and select the “Disable Permanently” option to disable your antivirus software.
    Disable antivirus permanently
    Disable antivirus permanently

Solution 2: Disable proxy settings

  1. Press “Win + R” keys on the keyboard to open the run box and search for “inetcpl.cpl”.
    Typing "inetcpl.cpl" to get rid of the remote device won't accept the connection issue
    Typing “inetcpl.cpl”
  2. Navigate to the “Connections” tab and click on the “LAN Settings” button.
    Select LAN settings
    Select LAN settings
  3. Now uncheck the box parallel to “Use a proxy server for your LAN” under the “Proxy server” section and check the box parallel to “Automatically Detect Settings”.
    Use a proxy server for your LAN
    Use a Proxy server for your LAN
  4. Click on the “OK” button to save the changes and see if the remote device or resource won’t accept the connection issue is resolved.

If LAN Settings button is greyed out:

Many users have reported that they were unable to disable proxy settings because their “LAN Settings” button was greyed out. If this button is disabled in your computer too, follow the steps below to disable proxy settings.

  1. Press “Win + R” keys on the keyboard to open the run box and search for “Regedit”.
    Typing "regedit"
    Typing “regedit”
  2. From the left pane, navigate to the following path and double-click on the “Connection Settings” located on the right side of the window.
    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Internet Explorer\Control Panel
  3. Change the value of “Value Data” to “0” and quit the registry editor.
  4. Now right-click on “Internet Explorer” and select “Run as Administrator” from the pop-up menu.
  5. Click on the “Settings” button located at the top-right of the screen and select “Internet Options”.
    Choose Internet Options to fix the remote device won't accept the connection issue
    Choose Internet Options
  6. Navigate to the “Connections” tab and click on the “LAN Settings” button.
    Select LAN settings
    Select LAN settings
  7. Now uncheck the box parallel to “Use a proxy server for your LAN” under the “Proxy server” section and check the box parallel to “Automatically Detect Settings”.
    Use a proxy server for your LAN
    Use a Proxy server for your LAN
  8. Click on the “OK” button to save the changes and see if the remote device won’t accept the connection windows 10 problem is rectified.

Solution 3: Reset Internet Explorer settings (Internet Explorer Users)

  1. Press “Win + R” keys on the keyboard to open the run box and search for “inetcpl.cpl”.
    Typing "inetcpl.cpl"
    Typing “inetcpl.cpl”
  2. Navigate to the “Advanced” tab and click on the “Reset” button located under the “Reset Internet Explorer Settings” section.
    Reset Internet Explorer settings
    Reset Internet Explorer settings
  3. Click on the “Apply” button to save the changes and hopefully the remote device or resource won’t accept the connection would be resolved.

Solution 4: Refresh Remote Group Policy

  1. Click on the “Search” button located on the taskbar and search for “Command Prompt”.
  2. Now right-click on “Command Prompt” and select “Run as administrator”.
    Run Command Prompt as administrator
    Run Command Prompt
  3. Now type the following command in the prompt and hit the “Enter” key on the keyboard to execute it.
    GPUPDATE /FORCE

Solution 5: Reset Gateway IP address

  1. Click on the “Search” button located on the taskbar and search for “Command Prompt”.
  2. Now right-click on “Command Prompt” and select “Run as administrator”.
    Run Command Prompt as administrator
    Run Command Prompt
  3. Now type the following commands in the command window one by one and hit the “Enter” key on the keyboard to execute them:
    ipconfig /flushdns
    ipconfig /release
    ipconfig /renew

Solution 6: Make changes in the Registry

  1. Press “Win + R” keys on the keyboard to open the run box and search for “Regedit”.
    Typing "regedit" to get rid of the remote device won't accept the connection issue
    Typing “regedit”
  2. From the left pane, navigate to the following path and double-click on the “ProxySettingsPerUser” located on the right side of the window.
    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings
  3. Change the value of “Value Data” to “1” and quit the registry editor and check whether you still encounter the remote device won’t accept the connection error.

Solution 7: Run a Malware scan

  1. Launch your favorite browser and download MalwareBytes.
  2. Double-click on the setup file you just downloaded and follow the onscreen instructions to install the tool.
  3. Now launch the tool and click on the “Scan” button to start scanning for corrupted system files and fix them automatically.
    Scan for corrupted files to fix the remote device won't accept the connection issue
    Scan for corrupted files
  4. When the scanning procedure is completed, verify that the remote device won’t accept the connection windows 10 issue has been resolved on your computer.

Solution 8: Disable IPv6 in your computer

  1. Press “Win + R” keys on the keyboard to open the “Run box” and search for “ncpa.cpl”.
    ncpa.cpl
    Typing ncpa.cpl Command
  2. Right-click on the WiFi icon you are connected to and select Properties”.
  3. Now uncheck the box parallel to “Internet Protocol Version 6 (TCP/IPv6)” and click on “OK”.
    Internet Protocol Version 6 (TCP/IPv6)
    Internet Protocol Version 6 (TCP/IPv6)
  4. After applying the changes hopefully, the remote device or resource won’t accept the connection issue would be rectified.

Solution 9: Downgrade Windows

  1. Press “Windows + I” keys on the keyboard to open “Settings” and choose “Update and Security”.
    Update and Security
    Update and Security
  2. From the left pane, navigate to the “Recovery” tab and click on the “Get Started” button located under the “Get back to the previous version of Windows 10” section.
    Get back to the previous version of Windows 10
    Revert to previous Windows
  3. When the older version of Windows is installed on your computer, most probably the remote device won’t accept the connection would be resolved.

If you are still unable to fix this issue, you can contact us for any further assistance.

Back to top button
Close
Close